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Non-Emergency Medical Transportation

Welcome to the Non-Emergency Medical Transportation page. Here you will find transportation listings for traveling to and from medical facilities such as doctor's offices, diagnostic testing centers, outpatient clinics and hospitals.

Non-emergency medical transportation is for patients who require special assistance or medical attention  while in transit from one location to another, and who do not require medical intervention or treatment or rapid transport to an emergency facility.

There are several agencies and businesses in Southwest Michigan that offer this type of transportation and they include:

Cass County Council on Aging

Serving Cass County residents over 60 years of age

Cass County Council on Aging volunteers provide transportation to out-of-county medical appointments. Wheelchair accessible van is available as needed. Call for more information. Hours are from 7 a.m. to 7 p.m. Monday through Thursday, 7 a.m. to 5 p.m. Friday and 8 a.m. to noon Saturday.

Contact Information:  Phone: 269-445-8110 or 800-323-0390

Van Buren Emergency Medical Services (VBEMS)
Serving areas of Van Buren County   

Van Buren Emergency Medical Services: owned and operated by Bronson Healthcare Group, providing Non Emergency Medical Treatment transport: Monday through Friday, 7 a.m. to 6 p.m. in additional to Emergency/Ambulance: 24 hours a day, 7 days a week to: Almena, Antwerp, Arlington, Decatur, Hamilton, Lawrence, Paw Paw, Porter and Waverly in Van Buren County.  

Contact Information: 269-657-2996 _________________________________________________________

Pride Care
Pride Care offers Non-Emergency Medical transportation in southwest Michigan.  Pride Care offers contracts to regular users but requires first time users to provide payment up front.  Pride Care offers services based on availability.    
Contact Information: Business: 269-343-2224 Dispatch: 269-343-2222
Or dial directly, 24 hours a day - 7 days a week to:
Berrien County residents - (269) 468-4111
Cass County residents - (269) 783-0800
Van Buren County residents - (269) 343-2224
Kalamazoo County residents - (269) 343-2224

Lighthouse Concierge
Serving Berrien,Cass and Van Buren County

Lighthouse Concierge is a  transportation company open 24 hours a day, 7 days a week - offering door to door, non-emergency transportation. This service does not offer wheelchair accessible service.

Contact Information:  Phone: (269) 930-3042

Medic 1 Ambulance/Wheelchair Express

Serving Berrien and Van Buren Counties

Medic 1 and Wheelchair Express provide wheelchair and stretcher transportation for routine non-emergency medical appointments within Berrien and Van Buren Counties. Please call 24 hours in advance. Hours are from 8 a.m. to 5 p.m. Monday through Friday.  Medic 1 is currently not transporting individuals who bill Straight Medicaid.  
Contact Information:  Phone: 269-925-2141

Sanders Non-Emergency Medical Transportation
Serving Berrien,Cass and Van Buren Counties

Sanders Non-Emergency Medical Transportation provides wheelchair transportation for routine non-emergency medical appointments within Berrien, Cass and Van Buren Counties. Please call 24 hours in advance. Hours are from 5 a.m. to 10 p.m. Monday through Saturday and Sunday with prior notice.
Contact Information:  Phone:  (269) 487-6918

Southwestern Michigan Community Ambulance Service (SMCAS)

Serving the greater Niles and Buchanan area

SMCAS is a non-profit, municipally owned and operated advanced life support ambulance service serving the residents and visitors of the greater Niles and Buchanan area in southwest Michigan.

Contact Information:  Phone: 269-684-2170

Health Care Associates Transport
Serving the Grand Rapids area
Health Care Associates Transport is based out of the Grand Rapids area and provides wheelchair transport from points in Southwest Michigan to the Grand Rapids area.  For rates, availability and details call:

Contact Information:   616-531-9973
Area Wide Transport
Serving Cass, Van Buren and St. Joseph Counties

Area Wide Transport is a private sector transportation company open 24 hours a day, 7 days a week - offering door to door, non-emergency transportation. All  drivers are screened; CPR/First Aid certified with advanced training in servicing clients with special needs.

Contact Information:  Phone: 269-496-9070 


Cross Country/Out of State Transportation

MEDCOACH provides comfortable non-emergency medical transportation service in a hospital bed in a motor home with a private nurse.  MED Coach is equipped with oxygen, suction, pumps, feeding tubes, B-PAP etc. and a private bathroom.  It can be an alternative to an air ambulance medical flight. However they are not a Medicare or Medicaid provider. 

Contact Information:  Phone:1-800-311-3412

This page last updated on 10/3/2017.

This website is made possible through a Federal Transit Administration 5317 grant and the Michigan Department of Passenger Transportation. It is managed by the Southwest Michigan Planning Commission who is providing this database solely for informational purposes. It disclaims all responsibilities for errors, omissions, changes, and other agency representations. SWMPCs listing of agencies does not constitute an endorsement by SWMPC of the agency, business, guarantee of availability of service, guarantee of the quality of service. Further, SWMPC does not represent for other agencies the compliance with all legal requirements for providing services, compliance with federal, state, local and equal employment opportunity and anti-discrimination laws and acknowledgment of good standing with appropriate licensing authorities, if any. SWMPC further disclaims liability for such compliance and licensing requirements.