Send Us Your Comments, Suggestions and Concerns

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Please let us know about your recent experience with Twin Cities Area Transportation Authority—our buses, our drivers and our facilities. Your comments help us serve everyone better.

Please complete the Comment Form below to:

Recognize a job well done. If you've had a great ride, tell your bus driver (but we'd like to know about it, too!)
Comment about our buses or facilities.
Tell us about a specific bus trip or incident. (Please include time of day, route/service, direction of travel, etc.)

Thanks for taking the time to help us improve our service!

Note: To file an ADA or Title VI complaint please go to link.

What is your comment about? (Use drop-down menu to select topic)

Date of Incident or Concern?

Time of day incident or concern took place?

Location of Incident (Be specific)

(If your comment is about Dial a Ride Service please include your pickup address in this box)

Please provide bus number if available.

* What is your suggestion, comment or concern?

*Your Name:

Phone:

*Email:

Mailing Address - (If you would like us to contact you by mail please provide your complete mailing address.)

Would you like us to contact you regarding your comment?

Yes

Below is a simple verification question. It ensures that this form is being filled out by a person rather than an automated software program.

Which of these is an animal: cat, red, school? (enter a word)

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Any information collected from Comments and Concerns will only be used for the purposes of resolving or responding to your feedback.