Cass County Services
Advance Reservation (Dial-A-Ride)
Cass County Public Transit is an origin to destination, advance reservation county-wide public transportation system available to anyone of any age who is capable of traveling. All riders must call 24 hrs in advance. So if your appointment is at 10 am, it is best to call by 10 am the day before your appointment and for sure by 1:30 pm. You should call on Friday for Monday appointments. Reservations can only be accepted for trips that are within the boundaries of Cass County Public Transit service area.
Following is a list of communities Cass County Transit serves:
City of Dowagiac, coordinating with the Dowagiac Dial a Ride system, Villages of: Cassopolis, Edwardsburg, Marcellus and Vandalia and the Townships of: Calvin, Howard, Jefferson, LaGrange, Marcellus, Mason, Milton, Newberg, Ontwa, Penn, Pokagon, Porter, Silver Creek, Volinia and Wayne. There are also frequent to trips to Niles, with a stop at the Niles Dial a Ride bus station.
How Do I Schedule a Ride:
Rides are reserved on a first-called/first-served, space available basis. Reservations are taken for trips to travel Monday through Friday from 6 a.m. to 5:00 p.m. Reservations for the following day must be made by 1:30 pm. Capacity and schedules are limited, so please call as soon as possible. We do ask that you call as soon as you know you are going to need a ride (please no earlier than seven days) whenever possible. Please call our scheduling office at 269-445-2455 or 1-800-323-2508.
When Will I Be Picked Up and Returned Home
When scheduling a ride, you will be given a 15-20-minute time frame for your pickup (e.g. pickup time for a 10 a.m. appointment may be between 9:00 a.m. and 9:20 a.m.) You may wait in your residence until the driver arrives. He/She will honk the horn and can wait for up to Three (3) minutes only so please be ready. For your return trip, the driver will pick you up within 15 minutes of your requested return time. Should your trip times change, or you wish to cancel, please notify the scheduling office immediately.
Cancelling Reservations / No-Show Policy
If you no longer need a scheduled ride, please be courteous and cancel your reservation by calling Cass County Public Transit dispatch at 269-445-2455 or 1-800-323-2508. If a passenger fails to show for scheduled ride, a no-show infraction is issued as the cost of the scheduled trip. The fee is assessed at the time of the next ride. Riders are verbally notified of each no-show infraction.
Hours of Operation
Service are available Monday through Friday from 6:00 a.m. until 5:00 p.m.
Rides that are within 5 miles from base are $3.50 ($1.75 reduced fare*). Rides that are beyond five miles from base are $5.50 ($2.75 reduced fare*). Children age 5-12 with parent may ride for half fare. If no parent is riding the child must pay full fare. Children under 5 ride must be accompanied by a parent. Children under 1 may ride free. Payments must be made in exact change at the time of the ride using cash. Complete listing of Dial a ride fares.