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Cass County Public Transit Customer Support

Excellent public transportation is our business. Rider satisfaction is our mission. We promise to provide you with the highest level of customer service everyday--at every stop and on every bus you ride with us. Contact us anytime, for any reason. We look forward to hearing from you.

Telephone Customer Support

If you have any questions and would like to talk to a Cass County Transit representative during operating hours, please call:

269-445-2455 or Toll Free 1-800-323-2508

Monday - Friday: 6:00 a.m. - 5 p.m.

Submit Complaints, Comments and Concerns

Submit your comments online now. Your completed suggestion form will be directed to staff who will address your concern. It is important to include your contact information so we can get back with. 

Write to the Top
 
If you would like to contact Cass County Public Transit administrative staff directly, please contact the individual listed below:
 
Julie Hartman
Operations Manager/TMI
400 E. State Street
Cassopolis, MI 49031

Protecting Your Rights

Pursuant to federal requirements, Cass County Public Transit (CCPT) is required to operate its service and other programs without regard to race, color, and national origin. As such, to ensure that CCPT customers are not discriminated against, we have adopted processes that promote equal access and quality service to all customers.  If you are interested in knowing the complaint process, please contact:

Cass County Transportation Authority                                         

Dennis Schuh, Transportation Coordinator/ Title VI Coordinator

400 East State Street, Cassopolis, MI  49031

Phone: 269-325-6261  Email: schuhtrans@yahoo.com 

All general comments and suggestions are welcomed and will be considered.

You can submit your comments, suggestions or complaint via:

  • Send a letter to: Cass County Public Transit ,400 E. State Street, Cassopolis, MI 49031

When filing a complaint, please be sure to include your contact information as well as details of the incident including what occurred, where and when, and the names, addresses, phone numbers and e-mail addresses of witnesses.

This page last updated on 3/5/2018.