Contact Dowagiac Dial a Ride
Excellent public transportation is our business. Rider satisfaction is our mission. We promise to provide you with the highest level of customer service everyday--at every stop and on every bus you ride with us. Contact us anytime, for any reason. We look forward to hearing from you.
Telephone Customer Support
If you have any questions and would like to talk to a Dowagiac Dial A Ride representative during operating hours, please call:
Monday - Friday: 8:30 a.m. - 5 p.m.
Submit Complaints, Compliments or Questions Here
Click HERE to submit your comments online now. Your completed suggestion form will be directed to transit staff who will address your concern. It is important to include your contact information so we can get back with. Thank you!
Protecting Your Rights
Pursuant to federal requirements, Dowagiac Dial-A-Ride Transit (DART) is required to operate its service and other programs without regard to race, color, and national origin, in accordance with Title VI obligations. For more information or to file a complaint please contact the Transit Coordinator at the City of Dowagiac, 241 S. Front Street or call 269-782-2195 x 129..
All comments and suggestions are welcomed and will be considered.
You can also submit your comments, suggestions or complaint via:
- Submit your comments, suggestions or complaint via email to: Rose Scherr RScherr@dowagiac.org
- Send a letter to: City of Dowagiac Transit Coordinator, 241 S. Front St.
P.O. Box 430, Dowagiac, MI 49047
When filing a complaint, please be sure to include your contact information as well as details of the incident including what occurred, with as much information as possible of where and when, names, addresses, phone numbers and contact information of the witnesses.