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Niles Dial a Ride Service
Demand Response Service (Dial A Ride)
Niles Dial-A-Ride Transportation (DART) provides curb to curb same day services within the City of Niles and Niles Charter Township. Pick-up times are subject to availability. Riders are encouraged to call 24 hours in advance to schedule a pick up. Reservations can only be accepted for trips that are within the boundaries of Niles DART service area.
Service Priorities:
- Priority 1 - Recurring/Subscription Trips: Rides reserved for the same passenger, same time, and same origin.
- Priority 2 - 24 Hour Calls: Rides reserved 24 hours in advance.
- Priority 3 - 1 Hour Calls: Rides reserved at least one hour in advance.
- Priority 4 - On Demand: Rides reserved less than one hour in advance.
Note: It is the policy of Niles DART to make sure that the needs of Priority 1 and 2 (recurring/subscription trips and 24 hour calls) are fully administered before addressing the needs of the Priority 3 or 4 passenger calls.
To Schedule a Ride
Call Dispatch at 269.684.5150 at least one hour prior to your requested pick-up time. 24-hour advance scheduling is welcome and preferred. You may also schedule rides in person at the DART office at 623 N. Second Street in Niles
Click here to view the flyer with more information!
Cancelling DART Reservations / No-Show Policy
Because of a significantly high occurrence of no-shows, Niles Dial-A-Ride Transportation (DART) will enforce a no-show policy for passengers who fail to cancel a scheduled trip with at least 20-minutes notice before the pick-up time. The fee for violating the No-Show Policy will be equal to the amount of fare that would have been paid for the scheduled trip. A total of 10 no-shows in 60-days will result in suspension of service of up to 30 days for that individual rider. Any fare owed due to no-show trips must be paid prior to resuming transportation.
Click HERE for a complete description of the no-show policy.
Hours of Operation
Demand response service operates Monday through Friday from 7:00 a.m. until 5:00 p.m. and Saturday from 10:00 a.m. until 3:00 p.m.
Fares
Demand Response rides within the City limits are $3.00 ($1.50 reduced fare*). Demand Response rides to, from, or within Niles Charter Township are $4.00 ($2.00 reduced fare*). Children age 2-11 may ride for half fare. Children under 2 ride free. Payments must be made in exact change at the time of the ride using cash, a DART punch ticket, or a DART token. Click here to find a complete listing of fares and punch card ticket pricing.