TCATA and Paratransit Service
The Twin Cities Area Transportation Authority (TCATA) has implemented Paratransit services for residents living within *3/4 of a mile (or a 2 minute walk) on either side of the current Blue and Red Fixed Route bus stops located throughout Benton Harbor and St. Joseph.
*This excludes the Red route, commuter service that extends to Stevensville.
Paratransit Service Requirements
In order to meet the American Disability Act (ADA) requirements, the Paratransit service must operate the same hours of the Fixed Routes to ensure that individuals with disabilities have equitable access to transportation that those who currently have access to the Fixed Routes does.
Eligibility for Paratransit Services
Not all persons with disabilities will be eligible for the paratransit services. Only those who have a disability that prevents him/her from using the fixed routes will be eligible to apply. It is only after TCATA staff approves the application, that one would be eligible to receive the paratransit services. The regular On Demand/Dial-a-ride service will continue to be available for people not living within 3/4 (two minutes) of a mile from the fixed route bus system.
How to Submit My Comments
There are several ways to submit your comments.
1) View the application by clicking the link below, then submit your comments HERE!
2) Call office manager Veronica Burk at 269-927-2268 to request an application and give your comments verbally.
3) Send your comments or suggestions by mail to the following address:
We look forward to hearing from you!
Submit Your Comments HERE!