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Non-Emergency Medical Transportation

Non-Emergency Medical Transportation options are listed for traveling to and from medical facilities such as doctor's offices, diagnostic testing centers, outpatient clinics and hospitals.

Non-emergency medical transportation is for patients who require special assistance or medical attention while traveling from one location to another.  For emergency transportation arrangements would be made for an ambulance.  

There are several agencies and businesses in Southwest Michigan that offer this type of transportation and they include:

Cass County Council on Aging

Serving Cass County residents over 60 years of age

Cass County Council on Aging volunteers provide transportation to out-of-county medical appointments. Wheelchair accessible van is available as needed. Call for more information. Hours are from 7 a.m. to 7 p.m. Monday through Thursday, 7 a.m. to 5 p.m. Friday and 8 a.m. to noon Saturday.

Cass County Council on Aging Contact Information:  Phone: 269-445-8110 or 800-323-0390

Van Buren Emergency Medical Services (VBEMS)

Serving areas of Van Buren County   

Van Buren Emergency Medical Services: owned and operated by Bronson Healthcare Group, providing Non Emergency Medical Treatment transport: Monday through Friday, 7 a.m. to 6 p.m. in additional to Emergency/Ambulance: 24 hours a day, 7 days a week to: Almena, Antwerp, Arlington, Decatur, Hamilton, Lawrence, Paw Paw, Porter and Waverly in Van Buren County.  

Van Buren Emergency Medical Contact Information: 269-657-2996 

Pride Care

Pride Care offers Non-Emergency Medical transportation in southwest Michigan.  Pride Care offers contracts to regular users but requires first time users to provide payment up front.  Pride Care offers services based on availability.    
Pride Care Contact Information: Business: 269-343-2224 Dispatch: 269-343-2222
Or dial directly, 24 hours a day - 7 days a week to:
Berrien County residents - (269) 468-4111
Cass County residents - (269) 783-0800
Van Buren County residents - (269) 343-2224
Kalamazoo County residents - (269) 343-2224


Medic 1 Ambulance/Wheelchair Express

Serving Berrien and Van Buren Counties

Medic 1 and Wheelchair Express provides wheelchair for routine non-emergency medical appointments within Berrien and Van Buren Counties. Please call 24 hours in advance. Hours are from 8 a.m. to 5 p.m. Monday through Friday.
Medic 1 Contact Information:  Phone: 269-925-2141

Sanders Non-Emergency Medical Transportation

Serving Berrien, Cass and Van Buren Counties

Sanders Non-Emergency Medical Transportation provides wheelchair transportation for routine non-emergency medical appointments within Berrien, Cass and Van Buren Counties. Please call 24 hours in advance. Hours are from 5 a.m. to 10 p.m. Monday through Saturday and Sunday with prior notice.
Sander's Contact Information:  Phone:  (269) 487-6918

Southwestern Michigan Community Ambulance

Service (SMCAS)

Serving the greater Niles and Buchanan area

SMCAS is a non-profit, municipally owned and operated advanced life support ambulance service serving the residents and visitors of the greater Niles and Buchanan area in southwest Michigan.  They also provide non-emergency medical wheelchair service.

Southwest MI Community Ambulance Service Contact Information:  Phone: 269-684-2170

Health Care Associates Transport

Serving the Grand Rapids area and Southwest Michigan 
Health Care Associates Transport is based out of the Grand Rapids area and provides wheelchair transport from points in Southwest Michigan to the Grand Rapids area.  For rates, availability and details call:
Health Care Associates Contact Information:   616-531-9973

Area Wide Transport

Serving Cass, Van Buren and St. Joseph Counties
Area Wide Transport is a private sector transportation company open 24 hours a day, 7 days a week - offering door to door, non-emergency transportation. All  drivers are screened; CPR/First Aid certified with advanced training in servicing clients with special needs.

Area Wide Contact Information:  Phone: 269-496-9070 


Cross Country/Out of State Transportation

MEDCOACH provides comfortable non-emergency medical transportation service in a hospital bed in a motor home with a private nurse.  MED Coach is equipped with oxygen, suction, pumps, feeding tubes, B-PAP etc. and a private bathroom.  It can be an alternative to an air ambulance medical flight. They are not a Medicare or Medicaid provider. 

Medcoach Contact Information:  Phone:1-800-311-3412

This page last updated on 1/28/2020.